ClaimRatioIndiaCalculate

Future Generali India Insurance

Est. 2007Mumbaigeneral insurer
CSR 2023-24
86.33%
Below average
Complaints FY 2022-23
13.90
per 10K policies
97% disposal rate
Source: IRDAI Annual Report 2022-23
Quick answerFuture Generali India Insurance settled 86.33% of general insurance claims in FY 2023-24 — below the industry average of ~90%. This page shows Future Generali's CSR history, plans, pros and cons, complaints data, and how to file a claim.
Future Generali India Insurance is a joint venture between Future Group and Generali, one of the world's largest insurance groups headquartered in Italy. Founded in 2007, it offers health, motor, travel, and home insurance. Its Health Total plan provides comprehensive coverage with wellness benefits including OPD coverage and annual health check-ups.

Claim settlement ratio history

Financial YearCSR %Claims SettledRatingSource
2023-2486.33%8,940Below averageIRDAI Annual Report 2023-24

Strengths

  • +Generali Group backing — 190-year-old global insurance giant
  • +Health Total plan: OPD coverage + annual health check-up included
  • +Wellness rewards programme — discounts for healthy behaviour
  • +Competitive motor insurance pricing
  • +5,000+ network hospitals across India

Limitations

  • -Lower brand recognition than LIC, HDFC, ICICI in India
  • -Smaller hospital network than market leaders
  • -Customer service rated below top-tier competitors
  • -Future Group parentage has faced financial turbulence

How to file a claim

Cashless at network hospitals via pre-authorisation. Reimbursement settled within 15 working days of complete document submission. Claims filed via app, website, or branch.

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