Go Digit General Insurance
Est. 2017Bengalurugeneral insurer
CSR 2023-24
85.40%
Below average
Complaints FY 2022-23
11.80
per 10K policies
97.2% disposal rate
Source: IRDAI Annual Report 2022-23
Quick answerGo Digit General Insurance settled 85.40% of general insurance claims in FY 2023-24 — below the industry average of ~90%. This page shows Go Digit's CSR history, plans, pros and cons, complaints data, and how to file a claim.
Go Digit General Insurance is a fast-growing digital-first insurer founded in 2017 and backed by Fairfax Financial Holdings. Known for simplifying insurance with transparent policies and a tech-driven claim process, Digit went public in 2024. Its health insurance segment reported a claim settlement ratio of approximately 85% in 2023-24.
Claim settlement ratio history
Strengths
- +Simple, jargon-free policy documents
- +Fully digital claim filing via app or website
- +Competitive premiums — especially for young buyers
- +Strong motor insurance reputation transfers to health
- +Listed company (BSE/NSE) — high transparency
Limitations
- -Smaller hospital network compared to established players
- -Relatively new to health insurance — limited long-term track record
- -CSR below industry leaders in health segment
How to file a claim
Claims filed via Digit app or website. Cashless authorisation at network hospitals. Reimbursement processed within 7 working days on document submission.
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