What is Go Digit claim settlement ratio?

Go Digit General Insurance's claim settlement ratio is 85.40% for FY 2023-24, sourced from IRDAI annual reports.

Is Go Digit reliable for claim settlement?

Go Digit General Insurance has a 85.40% CSR (FY 2023-24), below the industry average of ~90%. Compare alternatives before buying.

How to file a claim with Go Digit?

To file a claim with Go Digit General Insurance: (1) Notify the insurer within the stipulated time frame, (2) Submit claim form with required documents, (3) The insurer must settle within 30 days per IRDAI guidelines. Contact the insurer's toll-free number or visit their branch for assistance.

General Insurance · IRDAI Data

Go Digit General Insurance

Go Digit General Insurance is a fast-growing digital-first insurer founded in 2017 and backed by Fairfax Financial Holdings. Known for simplifying insurance with transparent policies and a tech-driven claim process, Digit went public in 2024. Its health insurance segment reported a claim settlement ratio of approximately 85% in 2023-24.

GENERALICR 85.40% · FY2023-24Bengaluru

ICR FY2023-24

85.4%

9,820 settled

Pros & Cons

Pros

✓Simple, jargon-free policy documents
✓Fully digital claim filing via app or website
✓Competitive premiums — especially for young buyers
✓Strong motor insurance reputation transfers to health
✓Listed company (BSE/NSE) — high transparency

Cons

✕Smaller hospital network compared to established players
✕Relatively new to health insurance — limited long-term track record
✕CSR below industry leaders in health segment

Complaint Data

Complaints / 10K

11.8

FY2022-23

Grievance Disposal

97.2%

How does Go Digit compare?

Side-by-side CSR, complaints, and grievance data.

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