General Insurance · IRDAI Data

Reliance General Insurance

Reliance General Insurance is a subsidiary of Reliance Capital, founded in 2000 as one of India's early private sector general insurers. It offers health, motor, travel, and home insurance. In FY 2023-24, Reliance General reported a health claim settlement ratio of approximately 89%, with a network of 8,000+ cashless hospitals.

GENERALICR 88.74% · FY2023-24Mumbai
ICR FY2023-24
88.7%
19,420 settled

Pros & Cons

Pros
  • 8,000+ network hospitals for cashless health claims
  • Reliance brand recognition — household name in India
  • Competitive motor insurance premiums
  • 24/7 claim support via call centre and app
  • Wide agent and branch network for offline support
Cons
  • CSR below top-tier health insurers
  • Some health plans have room rent sub-limits and co-pay clauses
  • Customer grievance rate higher than newer digital insurers

Complaint Data

Complaints / 10K
16.7
FY2022-23
Grievance Disposal
97.4%
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