Reliance General Insurance
Est. 2000Mumbaigeneral insurer
CSR 2023-24
88.74%
Below average
Complaints FY 2022-23
16.70
per 10K policies
97.4% disposal rate
Source: IRDAI Annual Report 2022-23
Quick answerReliance General Insurance settled 88.74% of general insurance claims in FY 2023-24 — below the industry average of ~90%. This page shows Reliance General's CSR history, plans, pros and cons, complaints data, and how to file a claim.
Reliance General Insurance is a subsidiary of Reliance Capital, founded in 2000 as one of India's early private sector general insurers. It offers health, motor, travel, and home insurance. In FY 2023-24, Reliance General reported a health claim settlement ratio of approximately 89%, with a network of 8,000+ cashless hospitals.
Claim settlement ratio history
Strengths
- +8,000+ network hospitals for cashless health claims
- +Reliance brand recognition — household name in India
- +Competitive motor insurance premiums
- +24/7 claim support via call centre and app
- +Wide agent and branch network for offline support
Limitations
- -CSR below top-tier health insurers
- -Some health plans have room rent sub-limits and co-pay clauses
- -Customer grievance rate higher than newer digital insurers
How to file a claim
Cashless claims at network hospitals with pre-authorisation via Reliance's TPA. Reimbursement claims require original documents, settled within 15 working days.
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