Tata AIG General Insurance
Est. 2001Mumbaigeneral insurer
CSR 2023-24
89.42%
Below average
Complaints FY 2022-23
10.30
per 10K policies
98.1% disposal rate
Source: IRDAI Annual Report 2022-23
Quick answerTata AIG General Insurance settled 89.42% of general insurance claims in FY 2023-24 — below the industry average of ~90%. This page shows Tata AIG's CSR history, plans, pros and cons, complaints data, and how to file a claim.
Tata AIG General Insurance is a joint venture between Tata Group and American International Group (AIG), one of the world's largest insurers. Founded in 2001, it offers health, motor, travel, and home insurance. Its MediCare Premier health plan covers room rent without any cap and includes annual health check-ups from day one.
Claim settlement ratio history
Strengths
- +Tata Group brand trust — among India's most respected conglomerates
- +MediCare Premier plan: no room rent sub-limit, no co-pay
- +Annual health check-up covered from policy year one
- +Strong motor insurance track record — 3,000+ network garages
- +Cashless claim approval within 30 minutes at network hospitals
Limitations
- -Premium pricing is at the higher end for health plans
- -Hospital network smaller than HDFC ERGO and ICICI Lombard
- -Limited standalone health products compared to dedicated health insurers
How to file a claim
Cashless claims pre-authorised via TPA (Medi Assist or in-house) at network hospitals. Reimbursement claims settled within 7–10 working days of complete document submission.
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