General Insurance · IRDAI Data

United India Insurance

United India Insurance is one of India's oldest and largest public sector general insurers, established in 1938 and fully owned by the Government of India. It covers over 1.7 crore lives through group and retail health policies. Its government backing provides stability, and it serves as the default insurer for many government employee health schemes and state-sponsored programmes.

GENERALICR 90.18% · FY2023-24Chennai
ICR FY2023-24
90.2%
1,98,400 settled

Pros & Cons

Pros
  • Government of India ownership — maximum financial security
  • Lowest premium options — PSU pricing is heavily subsidised
  • 14,000+ network hospitals nationwide including in rural areas
  • Serves government employees and scheme beneficiaries
  • No profit motive — policyholder interests prioritised over shareholders
Cons
  • Slow claim processing compared to private and digital insurers
  • Outdated digital infrastructure — limited app/online claim filing
  • Higher grievance rates than leading private insurers
  • Limited product innovation — fewer modern health plan features

Complaint Data

Complaints / 10K
28.4
FY2022-23
Grievance Disposal
95.6%
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