Which is better: Acko General Insurance or ICICI Prudential Life Insurance?

On claim settlement ratio, ICICI Pru Life edges ahead. Acko had a CSR of 84.12% vs ICICI Pru Life at 97.9% in FY 2023-24.

Acko General Insurance vs ICICI Prudential Life Insurance

On CSR alone: ICICI Pru Life leads with a higher claim settlement ratio in FY 2023-24. But CSR is one data point — also compare plans, premiums, and network before deciding.

Metric	Acko	ICICI Pru Life
CSR 2023-24	84.12%	97.90%
Founded	2016	2001
HQ	Bengaluru	Mumbai
Type	general	life

Acko — Strengths

+Lowest premium pricing — zero agent commission model
+Fully digital: buy, renew, and claim via app in minutes
+Motor claim self-inspection for minor damages — no surveyor wait
+Amazon-backed — strong tech infrastructure and funding
+Transparent pricing: no hidden charges or add-on upselling

ICICI Pru Life — Strengths

+97.90% claim settlement ratio (2023-24)
+iProtect Smart is one of the most-bought term plans online
+Same-day policy issuance for healthy profiles

Full Acko review →Full ICICI Pru Life review →