ClaimRatioIndiaCalculate

Acko General Insurance vs ICICI Lombard General Insurance

On CSR alone: ICICI Lombard leads with a higher claim settlement ratio in FY 2023-24. But CSR is one data point — also compare plans, premiums, and network before deciding.
MetricAckoICICI Lombard
CSR 2023-2484.12%88.24%
Founded20162001
HQBengaluruMumbai
Typegeneralgeneral

Acko — Strengths

  • +Lowest premium pricing — zero agent commission model
  • +Fully digital: buy, renew, and claim via app in minutes
  • +Motor claim self-inspection for minor damages — no surveyor wait
  • +Amazon-backed — strong tech infrastructure and funding
  • +Transparent pricing: no hidden charges or add-on upselling

ICICI Lombard — Strengths

  • +Largest private general insurer — strong financial backing
  • +Wide cashless hospital network across India
  • +Quick cashless approval — digital-first claim process
  • +Health Booster top-up plans available at low cost
  • +Multi-product insurer — can bundle health with motor
Full Acko review →Full ICICI Lombard review →